FAQ

Shipping

Do you ship internationally?

Yes we do! See our full shipping info here. If you're from the EU/UK please shop on our Etsy store.

 

How much is shipping?

Free domestic standard shipping for orders over $99 for Australia and $149+ for international. All items are shipped from Ashfield, NSW, Australia via AusPost or DHL within 1-3 business days. Flat rates below:

  • Domestic standard: $8.95 (ETA 3-5 business days)
  • Domestic express: $9.95 (ETA 1-3 business days)
  • International standard: $20 (ETA 7-20 business days)
  • International express: $45 AUD (ETA 3-5 business days)

 


Bookplates (stickers)

What is a bookplate?

A bookplate is a name label placed inside of a book so you know who it belongs to. If you find yourself lending out books, or wanting to assert your favourite collection of books, bookplates can help here! 

 

Where are your bookplates made?

All are made in Sydney, Australia.

 

Are all your bookplate stickers self-adhesive and permanent?

Yes, all have permanent self-adhesive backings. Just peel off the backing and place in your book. They are not removable, they use a permanent adhesive.

 

Do you do printed personalised bookplates?

Yes! You can add your name to a set of bookplates here.

 

Can I mix and match a set of bookplates?

Yes! You can pick and choose which designs you want to be in a box set here.

 

Can I customise a bookplate for my company/library/event?

Yes! Just send an email to info@fleurandfable.com.au with the design, changes and quantities you'd like. Minimum of 20 bookplates and we can ship to anywhere in the world.

 

I'm an author/book subscription box owner/other, do you do bulk discounts?

Yes! Send an email to info@fleurandfable.com.au with the design and quantities and you'll hear back within 1 business day with a quote. 

 

Can you design a custom bookplate for me?

Yes! We can do a variety of custom bookplates for authors and individuals. Please see more info here. Commissions are subject to open/closed slots. 

 


Bookplate rubber stamps

What's your turnaround time for your bookplate rubber stamps?

Currently 5-7 business days. 

 

Can you do rush orders?

Due to the handcrafted nature of the stamps, we can't do rush orders. You can however select express shipping to receive it faster than standard shipping. We suggest ordering your stamp 2 weeks before you need it to give you enough buffer in case there's delays. 

 

Can I see a preview of the artwork before it gets made?

Yes please tick the checkbox in the customisation form and you'll get an artwork preview in 1 business day or less. Otherwise if you’d like to see a preview before ordering please contact us info@fleurandfable.com.au with the name and design/s you’d like to see (or submit the form here). 

 

Can I use the bookplate rubber stamp design as a logo or for merchandise?

Please email info@fleurandfable.com.au for a quote on commercial usage.

 

Can you turn a design I have into a rubber stamp?

Yes! Please see here, the price varies based on size.

 

How do you clean a stamp surface off ink?

A wet paper towel should do the trick.

 

Can you personalise with non-Latin characters?

Yes! If a font of the language exists, we can change it.

 

Can you change 'ex libris' to something else?

Yes! Previously we've had people change it to 'artwork by' or 'property of' etc. 

 


Wholesale

Do you wholesale and how do I become a stockist?

Yes! Please see our terms and conditions here and apply online. We can also wholesale internationally.

Do you offer consignment?

Not at the moment.


I have another question that's not answered here, where can I contact you?

You can email us at info@fleurandfable.com.au
Mail: PO Box 336, Ashfield NSW 1800
Australia
0432 395 760
Office hours 9am-5pm AEST, Monday-Friday
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